Return Policy

Your complete satisfaction with our product is guaranteed or items may be returned or exchanged within 30 days from when it was delivered. You will only pay for return shipping fees except the teepee is defective in which case the return label will be sent for free.

Please note that to be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 30 days. Return address:

iloveteepee

5720 Mckee Street, Burnaby, BC V5J 2V1

After your returned item has been received, please allow approximately one week for your refund to be processed.

Please allow 14 business daysWe provide one year warranty for all the accessories include poles, connectors, LED light.